How do I create a shipment step-by-step?
Follow these steps to create and submit a new shipment from your warehouse packages.
๐ Step-by-Step Processโ
1. Access Your Dashboardโ
- Log into your GoGoShip account
- Navigate to your package dashboard
- Look for packages with "Ready to Ship" status
2. Select Packagesโ
- Check boxes next to packages you want to ship
- Only packages that have arrived at warehouse can be selected
- You can select multiple packages for consolidation
- Review total weight and dimensions
3. Choose Destinationโ
- Select from saved addresses, or
- Click "Add New Address" to enter a new destination
- Verify address details are complete and accurate
4. Select Shipping Methodโ
| Method | Best For | Delivery Time | Availability |
|---|---|---|---|
| Air | Most shipments, balance of speed and cost | 3-12 days | All warehouses |
| SEA LCL | Heavy items (20kg+), non-urgent | 14-23 days | China only |
| SEA Courier | Very heavy/bulk items, budget shipping | 18-27 days | China only |
๐ Note: Shipping costs are calculated based on the greater of:
- Actual weight (measured on scale)
- Volumetric weight (L ร W ร H รท 6000)
๐ข SEA Freight: SEA LCL and SEA Courier offer 50-60% cost savings vs Air for heavy items, but are only available from China warehouses. For shipments from Korea, Thailand, or Vietnam, only Air shipping is available.
5. Consolidation Preferencesโ
Combine Items:
- โ Combine all items into fewer boxes
- โ Remove excess packaging
- โ Reduce shipping costs
- โ ๏ธ Items may be unwrapped and repackaged
Keep Original Packaging:
- โ Items stay in original boxes
- โ Better protection for fragile items
- โ ๏ธ Higher shipping costs
- โ ๏ธ More packages to receive
6. Review Costsโ
Your quote includes:
- Base shipping fee (by weight/volume)
- Estimated delivery time
- Applicable customs duties (varies by country)
- Additional services (if selected)
๐ก Tip: Use the shipping calculator during shipment creation to compare Air vs SEA LCL vs SEA Courier costs.
7. Verify Customs Declarationโ
Required Information:
- Detailed item descriptions
- Accurate item values (match receipts)
- Quantity of each item
- Country of origin
- HS codes (auto-suggested)
โ ๏ธ Warning: Incorrect customs information causes clearance delays and may result in fines. Always declare accurate values.
8. Complete Paymentโ
Payment Methods:
- Credit/debit card (instant)
- PayPal (instant)
- Bank transfer (1-3 days)
- Digital wallet (instant)
9. Confirmationโ
After payment confirmation:
- โ Receive shipment confirmation email within 1 hour
- โ Get your tracking number
- โ View shipment status in dashboard
- โ Track processing progress
โฑ๏ธ Processing Timelineโ
| Stage | Duration | What Happens |
|---|---|---|
| Payment confirmation | Instant | Payment verified |
| Consolidation | 1-2 days | Items grouped and packed |
| Quality check | Same day | Verification before handover |
| Carrier handover | 1 day | Handover to shipping carrier |
| Total before departure | 2-3 days | Ready for international transit |
๐ก Tip: Create shipments during business days (Monday-Friday) for faster processing. Shipments created on weekends start processing the following Monday.
๐ฏ Quick Checklistโ
Before creating shipment:
- All packages have arrived at warehouse
- Content declarations are complete and accurate
- Delivery address is verified
- Shipping method selected based on urgency and budget
- Consolidation preference chosen
- Payment method ready
Common Questionsโ
Q: Can I change shipping method after payment? A: No. Once paid, shipping method is locked. Contact support for urgent changes (fees may apply).
Q: How do I know if consolidation is worth it? A: The system shows cost comparison during shipment creation. Generally, consolidation saves 30-50% on shipping costs.
Q: What if I forget to declare an item? A: Contact support immediately. Undeclared items cause customs delays and penalties.
Q: Can I ship from multiple warehouses in one shipment? A: No. Each shipment must be from a single warehouse location. Create separate shipments for packages at different warehouses.
Pro Tip: For heavy items from China (20kg+), choose SEA LCL or SEA Courier to save 50-60% vs Air shipping. For urgent items or shipments from Korea/Thailand/Vietnam, use Air freight.