Do you handle customs clearance?
Documentation & Filing
- Commercial invoices preparation
- Packing lists creation
- Customs declarations filing
- HS code classification assistance
Your Responsibility
- Provide accurate product descriptions
- Specify exact quantities and values
- Ensure all information is truthful
💰 Duties & Taxes
| Aspect | Details |
|---|---|
| Responsibility | Recipient (buyer) pays |
| Variation | By country and product type |
| Calculation | Based on declared value + shipping |
🌍 Duty-Free Thresholds
| Country | Threshold | What Happens Above |
|---|---|---|
| Indonesia | ~$3 USD | Duties + 11% VAT apply |
| Singapore | SGD 400 | 9% GST applies |
⚠️ Important: Shipments exceeding duty-free thresholds require payment before delivery.
⏱️ Processing Timeline
- Standard: 1-3 business days
- Peak Season: 3-7 business days
- Inspection: 5-14 business days
🚫 Common Issues
Causes Delays/Seizure:
- Prohibited items included
- Incorrect or false declarations
- Missing documentation
- Under-declared values
💡 Pro Tip: Always declare items accurately. Under-declaring to avoid duties is illegal and results in penalties, seizure, and potential bans.